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Awesome IT Professional Services

Our Approach

Today's CIOs are utilising technologies like never before. Speed to market, reducing operational costs and ensuring robust integrations are all key areas of focus. IT Strategy and Architecture plays a vital role, and INDEX has the experience to assist with advisory services and validation through to long term architecture programs. Whether you require INDEX to supply a single resource for capability uplift or engage a team to deliver an outcome, we are ready to help.
 

Our Capability

  • Technology assessments
  • IT Strategy
  • Digital Strategy
  • Cloud Readiness Assessment and Recommendations
  • Architecture practice guidance, set-up and delivery model frameworks
  • Platform recommendation and selection
  • Business Architecture
  • Data Architecture
  • Application Architecture
  • Information Architecture

OUR APPROACH

INDEX’s consultants typically have 15 to 20 years’ experience, and have worked across the public and private sectors. Our people bring leadership, governance and experience to ensure your IT portfolio is run successfully. INDEX’s business model allows us to provide these services across multivendor operations. We can assist with a single Project Manager, advisory services and project rescue, through to a complete PMO service.

 

OUR CAPABILITY

  • Portfolio Management
  • Program and Project Management Consulting
  • PMO practice guidance and standardisation
  • PRINCE2 and PMBOK Consulting
  • Team Management
  • Waterfall and Agile project delivery models
  • Benefits realisation management
  • Data Architecture
  • Application Architecture
  • Change Management

OUR APPROACH


Robust analysis allows for rapid change, speed to market and innovation. In addition to traditional Business and Technical analysis, INDEX believes in a new breed of analyst: one who has experience working within agile frameworks, across a range of new technologies, who has UX built into their DNA. Our consultants play a vital role between the business problem and the technology solution. They enable organisations to innovate, embrace change and the associated change management activities that enable success.

 

OUR CAPABILITY

  • Business Case Generation
  • Analysis and documentation of business and functional requirements
  • Agile coaching
  • UX Design
  • Market Analysis
  • BA practice guidance, set-up and delivery model frameworks
  • Change Management
  • Process Improvement
  • Quality assurance
  • Unified Modelling Language
  • LEAN Thinking

OUR APPROACH

Application Design, Development and Integration is an area we are passionate about and have deep capability to deliver. We understand that organisations seek to leverage commercial off-the-shelf applications where possible, rather than a complete custom-built solution. At INDEX we are well placed to ensure applications are designed and implemented to ensure alignment to business requirements and ease of management. INDEX is vendor agnostic and has provided services across a range of client technology requirements.

 

OUR CAPABILITY

  • Waterfall Design and Development
  • Agile Development
  • Portal and Web development
  • UX Design
  • Customer Relationship Management
  • Rapid Application Development
  • Middleware Integration
  • Mobile app IOS and Android development
  • Quality assurance
  • DevOps
  • Microsoft, Java and Open Source Development

OUR APPROACH

Digital consumer engagement has created new opportunities for wider customer reach, loyalty, speed to market and business growth and profitability. Whether your digital journey requires strategy, website development, cloud services and integration or mobile apps, INDEX can help. We leverage existing web content management solutions from major vendors through to open source solutions, wanting our clients to use the best of breed cloud solutions. We can facilitate hosting solutions in Australia or remotely depending on your needs.

 

OUR CAPABILITY

  • UX Design
  • Responsive Design
  • Mobile app IOS and Android Development
  • Social Strategy
  • Persona and User Journey Mapping
  • Cloud Readiness Assessment and Recommendations
  • Cloud strategy, consulting and hosting
  • Development capability across Microsoft, Java Open Source and other platforms and Content Management Systems

OUR APPROACH

We can assist with specific application management or experts who will help you manage and lower the cost of running your enterprise platforms. We understand organisations seek to leverage internal and external resources to ensure services are delivered to an agreed level and budget. INDEX is vendor agnostic. We will support you across a range of technologies, with the disciplines to achieve SLA-based service levels. We will also provide insight and leadership to help you embrace emerging technologies to improve BAU operations.
 

OUR CAPABILITY

  • IT Service Management
  • Provision of individual support staff or an entire team
  • SLA based engagement model across one or several applications
  • DBA services
  • Services Integration
  • Information Technology Infrastructure Library (ITIL)
  • IT Governance & Financial Management
  • Tools selection and automated implementation

OUR APPROACH

Organisations demand insights that are meaningful and allow for faster, more effective decision-making. The Internet of Things is driving never-ending change, the number and type of devices is increasing, and structured and unstructured data has become an ever-expanding corporate asset: one that can be used to provide distinct competitive advantage. Traditional methods have fast become outdated. INDEX has new technologies to help organisations report and make better decisions faster.
 

OUR CAPABILITY

  • Enterprise Information Management
  • Knowledge Management
  • Data Warehousing
  • Data Management
  • Content Management
  • Big Data
  • ETL Development
  • Records Management
  • Digital asset management

OUR APPROACH

We can assist with specific application management or experts who will help you manage and lower the cost of running your enterprise platforms. We understand organisations seek to leverage internal and external resources to ensure services are delivered to an agreed level and budget. INDEX is vendor agnostic. We will support you across a range of technologies, with the disciplines to achieve SLA-based service levels. We will also provide insight and leadership to help you embrace emerging technologies to improve BAU operations.

 

OUR CAPABILITY

  • IT Service Management
  • Provision of individual support staff or an entire team
  • SLA based engagement model across one or several applications
  • DBA services
  • Services Integration
  • Information Technology Infrastructure Library (ITIL)
  • IT Governance & Financial Management
  • Tools selection and automated implementation

Why Choose INDEX?

INDEX’s consultants are experienced, accredited and have the specialised technology skillsets to enable our clients to achieve strategic and business goals. We provide end to end consulting services from strategy and implementation to ongoing management. We’re able to easily mobilise and scale up for major projects and provide the frameworks and methodology to ensure success.


We want to work with people and organisations that want to create change, and work towards meaningful outcomes. The team at INDEX have over 20 years' experience each in the IT industry, and we are proud to help facilitate positive transformational change for our clients.

INDEX is part of the Beddison group which formed in

1977

The Beddison group is Australian with

4,000 STAFF

Annual group sales of over

$300M

In FY17 INDEX Successfully delivered

100+

Separate client solutions

Over the last 25 years we've worked with

1,200

Clients

Our consultants average

15 YEARS

Industry experience

INDEX is a preferred supplier to


Victoria, NSW and Federal Government

INDEX is a member of

INDEX is certified

ISO 9001 : 2015

Our network of specialist people and partners are the acknowledged leaders in their field. Collectively, our highly experienced and qualified team of consultants cover a wide range of subject matter expertise and complex technical &  business transformation capabilities.


INDEX Consultants’ passion for delivering amazing business solutions for our clients is enabled by our specialist people and partnerships, who help ensure an awesome client experience, across each and every project.

We’re ready to deliver awesome IT professional services to enable your business success.

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Ben Wood

Managing Director

A 26-year workforce and technology solutions executive, Ben’s experience lies in building teams and growing businesses, business development and consulting. His areas of expertise are: IT Professional Services, IT Contracting and Workforce Management; Training and Staff Development in Leadership Skills, Sales Skills and Recruitment/Consulting Skills. Originally from the UK, Ben arrived in Australia in 1989. He joined the Beddison Group in 1998 to lead its technology arm, INDEX. Ben became Managing Director the following year and is now Executive Director on the Board of the Beddison Group, which has a 4,000 strong workforce and annual revenue of $300m+.

Bianca Pickett

General Manager

A 20+ year Consulting and Professional Services IT executive, Bianca supports businesses through growth and change to help them achieve success. Bianca’s experience with global market leaders, including 7 years at Microsoft, as COO and Head of HR has honed her expertise in diagnosing people and businesses to enable positive change. Bianca is strategic, purposeful, decisive and an achievement-focused straight shooter. She can race a bicycle and hold her own in Beach Road. Pragmatic, with a deep desire to challenge the limits, Bianca is strong, capable, and a safe pair of hands, who sits forward when asked to contribute to life.

Sam Micich

Group Operations and Marketing Manager

Sam Micich is the Group Operations & Marketing Manager for award-winning INDEX Consultants. Sam has a passion for start-up and fix-em-up business opportunities, having held national roles with ASX200 listed companies and been hire #1 in a dotcom start-up. This experience has positioned her to perfectly understand the needs of business owners, executives and hiring managers, as well as job seekers and professional consultants. Sam builds best-practice enterprise service and delivery models, then takes the brand promise to market. Sam is a champion of gender diversity in the tech sector, in partnership with #TechDiversity.

Chelsea Brown

Resource Manager

Chelsea joined our team in 2018 with 20 years in sourcing, consulting and resource management for IT and Professional Services firms. A sourcing expert, Chelsea has an enviable network of highly skilled IT professionals that is second to none. Her ability to help create the right expert team to meet INDEX’s clients’ requirements and outcomes is invaluable, hence she is a critical member of the INDEX team. Based in Melbourne, Chelsea supports the INDEX Account Management team nationally. When she isn’t sourcing niche IT experts, Chelsea is busy keeping up with the unquenchable curiosity of her two young sons.

Rachel Rose

National Consultant Care Manager

Rachel is the national manager of INDEX’s award-winning Consultant Care program. She and her team provide one of INDEX’s key points of differentiation, ensuring an optimal consultant experience, with a strong focus on wellness and retention. Rachel has been in the consulting industry since 2006, and has been with INDEX and the Beddison Group since 2010. She has become a trusted advisor to the top IT practitioners in the Melbourne market, building trust and loyalty in her long-term relationships. Rachel is Melbourne born and bred with Italian heritage, and keeps a reliable supply of team snacks in her drawer at all times.

Naomi Vanderkley

Business Improvement Manager

A 20 year veteran in consulting and resource management, Naomi is responsible for INDEX’s quality management system. Naomi has a focus on customer experience and business optimisation, and continually refines INDEX’s processes to ensure we continue to deliver best outcomes. Naomi also owns INDEX’s compliance and Workplace Health & Safety portfolios, ensuring we remain up to date with current legislation and management strategies. Naomi has gained her career experience working in the Melbourne and London markets. She returned to her native Brisbane several years ago when she started a family, and is now mum to two very energetic little boys.

The INDEX team takes the time to understand my business needs and then tailor their services, skills and experience to match. INDEX also ensures that their consultants are suited to organisational style and culture as well.

- Ewan Perrin, Chief Information Officer, Australia Maritime Safety Authority

Looking for work?

Register with INDEX

The awesome team at INDEX is always growing! If you are experienced in the provision of IT solutions or have specialist domain expertise, we’d love you to be part of our network. Fill out this form and upload your CV to register your interest in future consulting opportunities with INDEX.

Form ID:1013


 

Melbourne

Level 35, 360 Collins Street

Melbourne, VIC 3000

Sydney

Level 14, 55 Clarence Street

Sydney, NSW 2000

Canberra

Level 9, 224 Bunda Street

Canberra, ACT 2601

Brisbane

Level 14, 127 Creek Street

Brisbane, QLD 4000

Form ID:1016



 
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