The client has a number of legacy and disparate systems as a result of the merger of two departments – Immigration and Customs. At an Architecture level, the client has a number of IT challenges in determining what systems will remain in which agency and what systems will be newly developed. The environment has a number of systems that are currently being used for various investigative, protection and reporting services and information management services, including Microsoft CRM, Siebel and Teradata. Java and .Net development is also undertaken within the environment.
INDEX Architects and our Business and Systems Analysts deliver services across a range of system integration projects. Our lead domain architects are developing technology and system roadmaps and writing blueprints for the department’s compliance and enforcement capabilities. They are also providing guidance and advice to departmental executives, programme teams, project delivery teams and other relevant stakeholders. Included in the engagement, INDEX is also providing quality assurance on the architecture artefacts ensuring they are fit-for-purpose, while adhering to the client’s architecture and standards to allow governance board approval.
INDEX has also been providing services in the Business Intelligence / Data Warehouse environment within the Enterprise Architecture Division of DIBP. We have been developing backend systems for CRM strategy across the organisation utilising skills in the integration of COTS products, Microsoft CRM Dynamics and Microsoft Office, Sharepoint Server and .Net.
INDEX is also providing Data Science/Data Architecture services to the combined information environment of the DIBP. The legacy Hyperion system will be replaced by SAP Business Objects tools. SAP BO will be installed in a Virtual Environment. The services include delivery of solution architecture relevant to business intelligence and information delivery. DIBP are using InfoSphere products to reverse engineer the SQL created by the Hyperion Reports to discover the source Tables and Columns in Teradata.